Privacy Policy

This Privacy Policy explains how Canada Trade Pros ("Canada Trade Pros," "we," "us," or "our") collects, uses, discloses, and protects personal information when you browse this website, submit a lead or quote request, use social-sharing links, communicate with us, or interact with participating independent businesses.

1. Scope

This policy applies to the Canada Trade Pros website and information handled through it. It does not control the privacy practices of independent contractors, professionals, social networks, analytics providers, linked websites, or other third parties. Those organizations may have their own privacy policies and legal obligations.

2. Information You Provide

When you submit a quote, appointment, consultation, partner, or other request, we may collect information such as your name, email address, telephone number, property or service address, property type, your role or authority to request service, services needed, project timing, budget range, commercial project details, preferred appointment or contact times, and notes you choose to provide.

If professionals or businesses apply to participate on Canada Trade Pros, we may also collect business contact details, company information, service areas, credentials, licensing information, insurance information, photographs, logos, testimonials, website information, and information used to evaluate or verify a business profile.

3. Information Collected Automatically

Our hosting, security, and server systems may automatically process technical information such as IP address, browser and device information, date and time of access, requested pages, referring pages, and diagnostic or security information. The website also uses a necessary session mechanism on lead forms to support security functions such as form-session and anti-forgery protection.

4. Google Analytics and Similar Analytics

We may use Google Analytics or similar analytics services to understand how visitors find and use Canada Trade Pros, measure site performance, improve navigation and content, and evaluate marketing. When Google Analytics is enabled, Google may process information such as first-party cookie data, browser or device information, approximate location information derived from IP address, and information about interactions with pages and features.

This policy does not itself activate Google Analytics. Before non-essential analytics or advertising technologies are enabled, Canada Trade Pros will implement consent and preference controls where required. Visitors may also use browser controls and tools made available by analytics providers to limit analytics cookies or measurement.

5. Cookies and Similar Technologies

Canada Trade Pros may use cookies, session identifiers, local storage, pixels, tags, or similar technologies for website security, preferences, analytics, measurement, and, if introduced later, marketing. Necessary technologies may operate because they are required for features such as secure form handling. Non-essential analytics or marketing technologies will be handled through applicable consent choices when they are introduced.

6. Social Sharing

Canada Trade Pros may provide links or buttons that let you share a page through services such as Facebook or X. These controls may send you to the third-party service with the Canada Trade Pros page URL or sharing text. Once you interact with a social network or leave Canada Trade Pros, that service may collect or process information according to its own privacy policy, account settings, cookies, and technologies. Canada Trade Pros does not control those third-party practices.

7. How We Use Personal Information

We may use personal information to receive and respond to requests, route or facilitate leads, connect visitors with the independent business assigned to a page or territory, arrange requested follow-up, administer partner relationships, evaluate applications, verify business information, prevent spam and misuse, secure the website, maintain records, troubleshoot problems, analyze and improve the service, communicate about a request, and comply with legal obligations.

8. Lead Referrals and Participating Businesses

Canada Trade Pros is designed to connect visitors with independent contractors and professionals. Information submitted for a quote, appointment, consultation, or similar request may be shared with, forwarded to, or made available to the independent business assigned to that service and location, or to personnel helping administer the referral. Please submit only information reasonably necessary for the requested service.

Canada Trade Pros may receive compensation from participating businesses for lead-generation, referral, territory, marketing, or partnership services. That commercial relationship does not make the participating business an employee or agent of Canada Trade Pros and does not change the purposes for which lead information is collected and disclosed.

9. Service Providers and Other Disclosures

We may use hosting, email, security, analytics, website infrastructure, communications, professional, or other service providers that process information on our behalf or as independent service providers. We may also disclose information where reasonably required to comply with law, respond to lawful process, protect users or the website, investigate fraud or abuse, enforce agreements, or address a business reorganization or transfer subject to applicable legal requirements.

10. External Websites and Cross-Promotion

Canada Trade Pros may link to independent professional websites and to other service websites, including websites offering insurance, branding, graphic design, web development, marketing, or related business services. A link does not make the external site's privacy practices part of this policy. Review the privacy policy of the destination website before submitting personal information there.

11. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to administer requests and partner relationships, maintain appropriate business and security records, resolve disputes, and meet applicable legal requirements. Retention periods may differ depending on the type of information and why it was collected.

12. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle. No website, email system, or Internet transmission can be guaranteed to be completely secure, so visitors should avoid submitting unnecessary sensitive information through general website forms.

13. Processing and Storage Locations

Information may be processed or stored by Canada Trade Pros or service providers in Canada or, depending on the provider used, in another jurisdiction. Information processed outside your province or country may be subject to the laws and lawful-access rules of that jurisdiction.

14. Your Privacy Choices and Requests

Subject to applicable law, you may ask about our handling of your personal information, request access or correction, or withdraw consent for future collection, use, or disclosure where consent is the applicable basis and withdrawal is legally available. Withdrawal may affect our ability to provide a requested referral or service.

For privacy questions or requests, contact webmaster@canadatradepros.ca.

15. Children

Canada Trade Pros is a contractor and professional referral website and is not designed to collect personal information from children for behavioural advertising. If you believe a child has submitted personal information inappropriately, contact us so the matter can be reviewed.

16. Changes to This Policy

We may update this Privacy Policy as the website, partner network, analytics, social features, legal requirements, and business services evolve. The updated date at the top of this page identifies the current version.

17. Privacy Laws

Canada Trade Pros is based in British Columbia. Privacy obligations may arise under British Columbia's Personal Information Protection Act and, where applicable, federal or other provincial privacy laws. This policy is intended to explain our practices in clear language and does not limit any rights that cannot legally be limited.